How do I reach the technical support?

Your first point of contact for any technical questions or questions about our solutions is the sales department. If you do not have a personal contact person yet, please use our general inquiry form.

Are DBK heating elements suitable for different voltage ranges?

Yes, thanks to the PTC effect, our PTC heating elements can be operated in voltage ranges of e.g. 24 - 48V or 100 - 240V at almost constant power (multi-voltage capability). This allows for safe operation at different voltage ratings.

How can I control the temperature of my component without additional controls in terms of temperature limitation and safety?

With the correct design of the PTC heating element in terms of temperature and power, the desired temperature in your application is set automatically.

Does DBK offer heating elements with electrical protection class?

Almost all PTC heating elements are designed in protection class II and are approved by VDE accordingly. This means that no additional grounding is required to ensure electrical insulation.

Are DBK‘s heating elements approved for the global market?

Generally, almost all PTC heating elements have worldwide approvals such as CE, VDE, UL, CSA etc. The approvals for each product can be found on the respective product page and on the data sheet. All products

Do DBK heating elements meet fire protection standards?

Almost all PTC heating elements are classified as "non-flammable" according to UL 94 V-0. In conjunction with their limited surface temperature, they also comply with the applicable standards depending on the application.

Are DBK's heating elements energy-efficient?

Our PTC heating elements are energy-efficient thanks to their dynamic power adaptation. Their high initial power output automatically decreases as the temperature in the application increases. Power only when needed.

Would DBK be a good development partner for me?

Definitely! We support our customers in all matters relating to temperature control - from the initial inquiry to the start of serial production. DBK is a reliable partner along the entire development process. Learn more

I am looking for a custom solution.

Welcome at DBK! Custom solutions are our specialty. Our engineers built numerous individual solutions for customers with a wide variety of applications - from modified standards to patented new developments. We look forward to your inquiry!

How do I submit a product request?

If you already decided on a product, you can send an inquiry from the product page by clicking on the "Request product" button. If you are not yet sure which solution is best for your application, simply use the custom solution inquiry form.

Where can I find product specifications/data sheets/drawings/3-D models? 

All data sheets, information sheets and technical drawings can be found on the respective product pages. For further product documentation please send us an inquiry.

What is the best solution for my heating / cooling application?

This is the question we address every day! Many of our customers need to heat or cool their application, but are no heating or cooling experts themselves. And this is why they come to us. Just give us some basic data and we will take care of the rest! Send us an inquiry